Returns will be accepted within the first 15 days of you receiving your purchase. Items must be returned in un-used condition with studio packing intact. You will receive a full refund minus shipping if all conditions are met.
There will be no returns on custom orders (this includes anything with initials, boots, roller-board, backpack option, and news paper pocket options on satchels).
There will also be no return on belts; however, we will issue you a credit towards another belt upon receiving your returned belt. When sending your belt back for the swap of a new one, please include a $10 check for shipping (payable to ColsenKeane Leather, LLC).
There will be no returns on all "35% or 50% 0ff" sale items. All "35% and 50% Off" sales are final.
Please email us at email@example.com to let us know you are intending to return your order.
When sending your leather piece back to ColsenKeane, please make sure to (1) print off your original receipt you received via email at the time of purchase and include with your package (2) and please make sure you have your package tracked back to our shop. We are not responsible for any lost goods in the mail.
Due to wear and tear, our boots do not have a life-time guarantee.
ColsenKeane Leather RETURNS
1707 E 7th St
Charlotte, NC 28204