We take pride that our hand-crafted leather products are crafted with such care and quality that we will stand behind the quality and workmanship of our goods for their lifetime. We provide a guarantee to the original owner against defects in materials and workmanship of our leather goods, with normal use. If your ColsenKeane product fails due to a defect in materials or workmanship, we will repair or replace it for free, in most circumstances. Due to the complex nature of shipping the Director's Chairs, we are currently unable to extend our warranty in the event of failure related to the chair's frame.

Provisions purchased at but not created by ColsenKeane are not eligible for our warranty as we cannot repair products we did not make.

Removal of our ColsenKeane logo will result in a voided warranty.

Our warranty does not cover any damage caused by neglect, improper use or abuse, accidental damage, or anything outside of normal wear and tear.

Should you have an issue with your ColsenKeane item, please reach out to us at info@colsenkeane.com with a description of the trouble; include specific photos of the area in question as well. We will reply with next steps.

The customer is responsible for return shipment to our studios for repair.