Frequently Asked Questions
What should I know about caring for my new leathergood?
We recommend a liquid glycerine saddle soap every 3-4 months. All leather will darken with time, this is a moisturising and cleansing agent that will only enhance the ageing process. Our suggested version is here: ColsenKeane Saddle Soap
What is your most popular bag?
Our No. 4313 - Minimalist Leather Satchel comes in multiple size and colour variations. Check out the video of our No. 4313 satchels in both standard and large sizes with additional options.
Is it possible to make small modifications or customizations to my order?
Certainly. Email us at firstname.lastname@example.org with your order number and request, we will be in touch.
What are the differences between your leathers?
All of our leather is high quality full-grain hide, designed to be perfectly imperfect and to last a lifetime. Each choice is a fantastic experience, and born of individual preference. Check out our page explaining the different leathers we use.
Can you work with me on this custom idea I have?
We love the opportunity to create something truly individual and unique for our customers. Email us at email@example.com with any drawings, images, or ideas. Check out our customs page.
Can I have my initials embossed on my purchase?
Of course! Check out our monogramming page here.
Still have questions? Please give us a call or send us an email. We're happy to help you select or care for your ideal leather experience.